Frequently Asked Questions

Do you deliver nationwide in Kenya?

Yes. We deliver nationwide across Kenya. For Nairobi orders, the rider delivery fee is determined separately based on the exact delivery location and confirmed after the order is placed. Delivery outside Nairobi costs KSh 350 and is shown at checkout.

Do you have a physical store?

Yes. Our store is on Moi Avenue, Nairobi, Kenya, open Monday to Friday, 9:00 AM to 7:00 PM.

What payment methods do you accept?

We currently accept M-Pesa Paybill payments. Orders are confirmed after payment verification.

How do I find my size?

Check our Size Guide for help choosing the right fit.

Can I return or exchange an item?

Eligible items may be returned or exchanged within 14 days, subject to our Returns and Refunds Policy.